I Need Some Help. How Can I Contact You?
I need some help. How can I contact you?
The best way to reach us and receive a quick reply is by email. We respond to emails Monday – Friday from 10:00am – 6:00pm EST. If you send an email during these times, it will be read and responded to fairly quickly. If you contact us after hours, you will receive an auto respond letting you know you’ve reached us outside of business hours. You can write to us at: help@jumpoffcampus.com OR you can send a message via the HELP feature on the website, which is located at the bottom right corner of each page.
If you write to us and do not receive a reply, please check your SPAM or JUNK folder, and then be sure to mark our emails as NOT SPAM. If you are in need of additional assistance after we reply to your question or concern, we will contact you by telephone. We have a small but mighty team and someone will always be happy to help solve any issues you may be having!
