Common questions and support documentation

Most Popular Articles

• I Don't Want my Listing to Appear to Students Anymore, how can I Take it Offline?
• I’m a Real Estate Agent. Can I Advertise on JumpOffCampus.com?
• Can I Add New Photos To My Live Listing?
• Why Am I Not Receiving an Email Alert When I Receive a Message From an Interested Renter?
• I No Longer Use The Email Address That I Signed Up With. Can I Change it?
• My Listing is Online, and I Need to Change Some Information. Can I Make Changes to my Posted Listing?
• I am no longer seeing my rental on the website. Where is it?
• I Have Read and Responded to all the Mail in my Inbox. How do I Clear Out my Inbox?
• My Apartment is No Longer Available, But I Have Another One For Rent. Can I Advertise that One Instead?
• Do I Have to be a Student to Advertise my Apartment on the Website?