I Created a New Account, but I Already Had an Account

Having two active accounts on the platform is not allowed. Each landlord should have only one account, and all rentals should be within that single account.

If you find you have accidentally created a second account, please write to us at help@jumpoffcampus.com so we can close and delete one of the accounts. When you write to us, please provide both of the email addresses for your accounts so we can better assist you.